Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

Eligibility
Items must be returned in the same condition in which they were received: unused, with any original tags, and in the original packaging. A receipt or other proof of purchase is required.

Starting a return
Contact us at christophersmallwood447@gmail.com before sending an item back. If your return is accepted, we will provide return instructions and the applicable return address. Items sent without prior authorization may not be accepted.

Return shipping and fees
Customers are responsible for obtaining the return shipping label and following the return instructions provided after approval. SnapPrint does not charge a restocking fee.

Damages and incorrect items
Inspect your order when it arrives. Contact us promptly if an item is defective, damaged, or incorrect so we can review the issue and help resolve it.

Exceptions
Perishable goods, custom or personalized products, personal-care goods, hazardous materials, flammable liquids, and gases may not be returnable. Sale items and gift cards are not eligible for return. Contact us if you are unsure whether an item qualifies.

Exchanges
The quickest way to exchange an eligible item is to complete an approved return and place a separate order for the replacement.

European Union cooling-off period
For eligible merchandise shipped into the European Union, customers may cancel or return an order within 14 days, subject to applicable law. Returned items must be unused, with any original tags and packaging, and accompanied by proof of purchase.

Refunds
We will notify you after receiving and inspecting an approved return. If the refund is approved, it will be issued to the original payment method within 10 business days. Your bank or card provider may require additional processing time. If more than 15 business days have passed since approval, contact christophersmallwood447@gmail.com.